Privacy Policy
At Welcome to cookmatebd Products Products BD, we are dedicated to protecting your personal information and maintaining your trust. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when visiting our website or interacting with our services.

1. Information We Collect

We may collect personal and non-personal information in the following ways:

Personal Information

  • Contact Details: Name, phone number, email address, and shipping address when you place an order.
  • Payment Information: Details necessary for processing your payment (e.g., credit/debit card details).

Non-Personal Information

  • Browsing data such as IP address, browser type, and pages visited on our website to enhance user experience.

2. How We Use Your Information

The information collected is used for the following purposes:

  • Order Fulfillment: To process and deliver your orders efficiently.
  • Customer Support: To respond to your inquiries or complaints.
  • Promotions: To inform you about new products, discounts, or special offers (only if you opt-in).
  • Website Improvement: To analyze site performance and improve our services.

3. Sharing Your Information

We respect your privacy and do not sell, trade, or share your information with third parties, except:

  • Service Providers: Trusted partners who assist with delivery, payment processing, or other business functions.
  • Legal Requirements: When required by law to comply with legal obligations.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no system is entirely foolproof, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights concerning your personal information:

  • Access: Request a copy of the data we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request the removal of your data, subject to legal obligations.

6. Cookies

We use cookies to enhance your browsing experience. You can manage or disable cookies in your browser settings, though this may affect website functionality.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review it regularly.

8. Contact Us

For any questions or concerns about this Privacy Policy, please contact us:

Thank you for trusting Welcome to cookmatebd Products Products BD!